Thank you for your continued patronage of ROOTOTE FLAGSHIP STORE.
Regarding deliveries during the Golden Week period, we will be delivering according to the following schedule. We apologize for any inconvenience caused and thank you for your understanding.
During the Golden Week period from April 26th (Saturday) to May 6th (Tuesday), we will be closed on Saturdays, Sundays, and holidays according to the calendar.
(Orders are accepted 24/7)
On Friday, May 2nd, before the four-day holiday, we will ship orders for which payment has been confirmed as complete by 9:00 AM.
Orders from 5/2 (Fri) 9:01AM - 5/6 (Tue)
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Shipment will start from Wednesday, May 7th
There will be a large volume of deliveries after the holidays, so delivery may take longer than usual.
If you are purchasing a Mother's Day gift, please place your order early.
Please note that due to various circumstances, we may not be able to deliver your order as requested.
We apologize for any inconvenience this may cause.
*Customer support is closed on Saturdays, Sundays, and holidays. Inquiries received during these holidays will be answered in the order they are received on weekdays. Please note that it may take some time for us to respond to you.
